Onsite Search Business Analyst

Americaneagle.com is a family-owned web design, development, and digital marketing agency with a passionate belief in the power of technology to positively transform business practices. Our focus is on helping customers grow and achieve success in the digital space.

We cover a variety of different industries, including eCommerce, associations & nonprofits, government, healthcare, sports & entertainment, transportation, and more.

The company was recently named by Built In Chicago as one of the best places to work and to Inc.com's list of 5000 fastest-growing private companies for the past eight years.

We're looking for talented Business Analysts to join our cross-functional implementation teams with a focus on supporting projects that include onsite search, product discovery, merchandising, and AI-driven search experiences. Our exceptional team has led to our company's incredible growth across the industries we service.

A Business Analyst is critical to linking our clients' business objectives with the technical capabilities of the implementation team. We need someone who is a team player with strong knowledge of Scrum and Agile methodologies, who can create a development-ready product backlog and help support project success from discovery through implementation.

Responsibilities

• Support the development of custom web solutions by owning the product backlog, ensuring all user stories are fully elaborated, prioritized, and estimated
• Research, gather, analyze, document, develop, and validate functional requirements for web solutions with project stakeholders
• Translate user requirements into system requirements, process flows, wireframes, mockups, and related documentation
• Understand how system capabilities can be used to meet client business objectives
• Facilitate requirement review and approval with stakeholders
• Act as a liaison between business experts and development teams
• Understand the needs of multiple stakeholders and current versus desired state business processes
• Research and stay up to date on current and emerging onsite search, merchandising, and discovery platforms
• Support the Sales team in helping prospects and clients understand service offerings and platform capabilities
• Provide analytical thinking and project issue resolution support
• Build structured approaches for decision making

Requirements

• Experience with at least one onsite search or product discovery platform such as AddSearch, Algolia, Bloomreach, Cludo, Constructor, Coveo, Hawksearch, or similar technologies
• Ecommerce and PIM experience is ideal
• Strong organizational skills
• Strong spoken and written communication skills
• Experience with software development projects
• Must thrive in a team environment
• Desire to learn new technologies
• Bachelor’s degree in Computer Science or related field
• Ability to clearly document, test, and validate requirements
• Able to manage own workload, take initiative, and assume responsibility for tasks
• Ability to multi-task and work on multiple projects
• Ability to meet internal and client deadlines
• Experience with user interface designs and mockups
• Previous experience as a Business Analyst in a client-facing position
• Experience working with government clients is a plus
• Experience working in an Agile environment and with Agile User Stories
• Preferred experience with JIRA, Smartsheet, or other project management software

Americaneagle.com provides its employees with an energetic work environment and opportunities to further develop their skills. Our dedication to growing our development team is how we can produce excellent sites and applications for our clients. We do all of this while maintaining a family value focus and pushing for a good work-life balance.

We offer a generous compensation and benefits package. The US-based salary range for this full-time position is $80,000-$140,000 per year. Within this range, individual pay is determined by job-related skills, experience, and relevant education or training. At Americaneagle.com, we are committed to providing a comprehensive benefits package, a positive work environment, company activities, and more.

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