QA Analyst is a family-owned web design, development, and digital marketing agency with a passionate belief in the power of technology to positively transform business practices. Our focus is on helping customers grow and achieve success in the digital space. We cover a variety of different industries, including eCommerce, associations & nonprofits, government, healthcare, sports & entertainment, transportation, and more. The company was recently named by Built in Chicago as one of the best places to work and to's list of 5000 fastest-growing private companies for the past eight years.

The QA Analyst will be responsible for providing granular effort estimates, creating, and updating test cases, ensuring risk mitigation, prioritization, and successful execution of all testing deliverables. This role will also act as a Business Analyst and gathering requirements from clients.


  • Find solutions, accountability for resolving issues, proposing solutions, and escalating to the appropriate person to the point of resolution
  • Understand technical problems and suggests process improvements
  • Review/Analyze business requirements and functional specifications for completeness of QA requirements and to define test requirements, test plans and test cases
  • Work with business and technology leads to identify the appropriate data for testing and prepare that data for the test cases
  • Evaluate the application and test cases to be automated
  • Ensure the quality of the solution by participating in all phases of the development lifecycle
  • Assist developers and support staff in identifying and resolving problems
  • Assess and revise test sequence and scope based upon test results and/or changes in product design
  • Create and keep track of the quality assurance metrics for continuous quality & process improvements
  • Document test procedures and findings
  • Produce test completion reports in summarized format to update the stakeholders on testing progress
  • Participate in the daily Scrum stand ups and provide updates on projects


  • Bachelor's or Masters degree in Computer Science or a related field is preferred
  • Experience working in an Agile/Scrum development process
  • Experience with cross-browser and cross-operating system testing
  • eCommerce experience is a plus
  • Database knowledge, MS SQL Server preferred
  • Any experience working with a Content Management System (CMS) is a plus
  • Accessibility testing experience with a screen reader such as JAWS, NVDA and VoiceOver is a plus
  • Ability to work in a faced paced environment and on multiple projects at once
  • Strong organization skills and attention to detail
  • Excellent verbal and written communication skills provides its employees with an energetic work environment and opportunities to further develop their skills. Our dedication to growing our development team is how we can produce excellent sites and applications for our clients. We do all of this while maintaining a family value focus and pushing for a good work-life balance. We offer a generous compensation and benefits package.

 Code: #LI-AC1

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If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Human Resources team at (847) 699-0300 for assistance.

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Equal Opportunity Employer

As an equal opportunity/affirmative action employer, is committed to fostering a diverse, multicultural work environment where our employees respect one another and share a commitment to the company's values, mission, and strategies. provides equal employment to all participants and employees without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, veteran or marital status.

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