Director of Quality Assurance is a family owned web design, development, and digital marketing agency with a passionate belief in the power of technology to positively transform business practices. Our focus is helping customers grow and achieve success in the digital space. We cover a variety of different industries, including ecommerce, associations & nonprofits, government, healthcare, sports & entertainment, transportation and more. The company was recently named by Built in Chicago as one of the best places to work and to's list of 5000 fastest-growing private companies for the past eight years.

We're currently looking for an onsite Director of Quality Assurance to help lead our established QA team. This person should have a passion for testing, a strong track record of growth, and great demonstrated experience. They will be responsible for developing, administering, and continuously improving robust QA policies and procedures. 

  • Coach, mentor, motivate and supervise QA team members, and influence them to take positive action and accountability for their assigned work
  • Design, develop and maintain KPIs that drive the overall testing efforts of the team and implement improvements as needed
  • Develop strategies that lead to implementations of regression, stress, performance, load testing and more
  • Act as a senior level escalation point
  • Promote and execute Quality best practices, tools, and methodologies
  • Maintain a robust test automation framework while creating, executing and maintaining test automation scripts, ensuring adequate test coverage throughout the delivery lifecycle
  • Engage with all teams within the organization, including Human Resources and being proactive with communicating hiring needs
  • Manage and communicate QA schedules at regular intervals, highlight risks and wins to the executive team, and alert leadership of any QA scheduling conflicts
  • 5+ years of experience managing a test automation team while remaining very hands on
  • Strong leadership and interpersonal skills
  • Bachelor's or Master's degree in Computer Science or a related field is preferred
  • Strong understanding of automated testing for web-based API such as Rest and web services
  • Ability to test from different perspectives and an eye for catching bugs
  • Experience in automation testing using Selenium/C# is preferred
  • Experience working in an Agile/Scrum development process
  • Experience with Load/Stress testing with JMeter or similar tools
  • Demonstrates skill in using coding standards and being an active participant in code reviews
  • Any experience working with a Content Management System (CMS) is a plus provides its employees with an energetic work environment and opportunities to further develop their skills. Our dedication to growing our development team is how we can produce excellent sites and applications for our clients. We do all of this while maintaining a family value focus and pushing for a good work-life balance. We offer a generous compensation and benefits package.

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If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Human Resources team at (847) 699-0300 for assistance.

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As an equal opportunity/affirmative action employer, is committed to fostering a diverse, multicultural work environment where our employees respect one another and share a commitment to the company's values, mission, and strategies. provides equal employment to all participants and employees without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, veteran or marital status.

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