Corporate IT Specialist

Americaneagle.com is a family-owned web design, development, and digital marketing agency with a passionate belief in the power of technology to positively transform business practices. Our focus is on helping customers grow and achieve success in the digital space. We cover a variety of different industries, including eCommerce, associations & nonprofits, government, healthcare, sports & entertainment, transportation, and more. The company was recently named by Built in Chicago as one of the best places to work and to Inc.com's list of 5000 fastest-growing private companies for the past eight years.

We are looking to hire a Corporate IT Specialist who can assist in the responsibilities listed below. We prefer someone who has flexibility on working hours and could potentially take on an earlier shift Monday – Friday, working from our Des Plaines and Lisle offices. 

Responsibilities:

  • Basic software installation
  • Repair/replace internal components on desktops
  • End-user (employee) support
  • Queue management- ability to keep low amount of open tickets in the que at all times
  • Outlook mobile access
  • Desk hardware setup
  • MDT imagings
  • Distribution list management
  • Asset tag management
  • Office/Desk moves
  • toner ordering/replacement
  • Software license assignment
  • Knowing when to escalate situations to higher-level
Requirements:
  • 1-2 years of experience working in the IT space
  • Must be a self-starter, problem solver, results driven, organized, and detail oriented
  • Previous experience with Windows and MacOS troubleshooting 
  • Team player and positive attitude
  • Ability to close tickets with limited back and forth

Preferred skills:

  • Windows and Mac administration
  • RSAT
    JAMF
  • Powershell
  • Android/IOS settings

Americaneagle.com provides its employees with an energetic work environment and opportunities to further develop their skills. Our dedication to growing our development team is how we can produce excellent sites and applications for our clients. We do all of this while maintaining a family value focus and pushing for a good work-life balance. We offer a generous compensation and benefits package.

Let's Get Started

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Americaneagle.com Human Resources team at (847) 699-0300 for assistance.

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Equal Opportunity Employer

As an equal opportunity/affirmative action employer, Americaneagle.com is committed to fostering a diverse, multicultural work environment where our employees respect one another and share a commitment to the company's values, mission, and strategies. Americaneagle.com provides equal employment to all participants and employees without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, veteran or marital status.

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Please note that we are NOT one of the following companies:

American Eagle Outfitters (clothing): Their website is located at:

www.ae.com

American Eagle Airlines: Their web site is located at:

www.aa.com